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Tudor IT Process Assessment (TIPA®) is a methodological framework for process assessment. Its first version was published in 2003 by the Public Research Centre Henri Tudor based in Luxembourg. TIPA is now a registered trademark of the Luxembourg Institute of Science and Technology (LIST). TIPA offers a structured approach to determine process capability compared to recognized best practices. TIPA also supports process improvement by providing a gap analysis and proposing improvement recommendations.〔http://www.tipaonline.org/en/tipa〕 TIPA uses the generic approach for process assessment published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) in ISO/IEC 15504〔(ISO_IEC 15504-2 )〕 – Process Assessment (now ISO/IEC 33000). The ISO/IEC 15504-2 requirements on performing assessments are structured and documented in the TIPA Assessment Process. Additional guidance, contextual advice and return of experience complete the TIPA Process Assessment Method and support the usability of the TIPA framework. The TIPA Process Assessment Method can be used to assess processes from any field of activity. The TIPA framework is supported by an exhaustive toolbox that provides templates and tools for every single step of the assessment process. It can be customized to any application domain . == Overview == A process assessment is conducted to get a clear view of the current practices in an organization in a particular domain (e.g. the IT service management domain in TIPA for ITIL). The goal is to compare these practices to a renowned reference so that the current status of the processes can be measured and appropriate suggestions for process improvement can be made. The gap analysis helps identify SWOTs, get a clear picture of the current state and identify improvement recommendations. Interviews with process actors are used to understand the way the process is performed and a process maturity rating scale is used to measure the gap between the frame of reference and the field reality. An assessment project starts with a clear goal statement to define the scope of the project. The project involves a series of roles who take part in the assessment. The project is organized in 6 phases. It is supported by several tools (templates and spreadsheets) provided in the TIPA Toolbox.〔(The TIPA toolbox )〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Tudor IT Process Assessment」の詳細全文を読む スポンサード リンク
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